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Privacy Policy

ProTempeh takes privacy seriously and we are committed to maintaining the trust and confidence of our clients and visitors to our web site. In this Privacy Policy, we provide detailed information on how and why we collect personal information, how we use it, the limited conditions under which we may disclose it to others.

What personal information do we collect?

Personal information means any information that may be used to identify you, such as your name, phone number, e-mail address, postal address, fax number, and credit/debit card details. We only collect personal information that you provide to us.

How do we use your personal information?

We collect and use the personal data that you provide to us to process your orders and to fulfill your requests. We may pass your personal data to third parties in order to process your orders and fulfill your requests (such as Royal Mail, etc.). We also use your personal information for administration purposes and to comply with the law. We may need to share your personal information with our suppliers, vendors, agents, and government agencies, as applicable, for these purposes.

We will not provide or sell your personal data to other companies for marketing purposes.

Your consent

By providing us with your personal information, you consent to the collection and use of such information in accordance with this Privacy Policy.

How do we protect personal information?

We take reasonable measures to keep personal information submitted to us secure, accurate, and up-to-date.


If your personal details change, please help us to keep your information accurate and up-to-date by promptly notifying us.


By subscribing to our mailing list you agree to receive e-mail or other communications from us.

You can unsubscribe at any time by contacting us by e-mail or by any other means as shown on the Contact Us page of this Site.

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.
What are 'cookies' and how are they used?

A cookie is a small text file containing information that a web site transfers to your computer's hard disk for record-keeping purposes.

When entering your details during the ordering process you may choose to store these details for future use. In this case, that information will be stored in a cookie.

If you choose not to store these details no cookies will be placed on your computer.

In addition, Session Cookies are used to assist in the online ordering process. These Cookies only exist during that process.


They are not placed on your computer's disc and are automatically deleted when you close your browser.

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